Adding a Customer Ship-To Address

You are able to add ship-to information for a customer. The ship-to information includes additional addresses for shipping, freight billing, etc. You may add as many ship-to addresses per customer as you need.

How to Add a Customer Ship-To Address

To add a customer ship-to, follow the steps below.

  1. Select Manage > Customers from the navigation pane.

  1. The Manage Customers page appears.

Manage Customers page

  1. To add a ship-to address for the customer, select the Expand icon next to the customer to display the Ship-To Addresses nested grid.Expand icon
  2. The Ship-To Addresses nested grid is displayed for this customer.

Ship To Address Grid for Customer

  1. Add icon: At the Ship-To Addresses grid, select the Add icon.Add icon
  2. A Ship-To Addresses grid appears underneath this customer.

Ship To Address Grid for Customer

  1. Add the ship-to address.

Add Ship To Address

  1. Save icon: Click the Save icon to save the ship-to address to the customer. The Ship-To Addresses grid closes. You are returned to the Ship-To Addresses grid. The address has been saved to the grid.Save icon
    1. Cancel icon: if you do not want to save this ship-to address to this customer, select the Cancel icon to discard this ship-to address information and close the Ship-To Addresses grid.Cancel icon
  2. When you select to save this address, the address is added to the Ship-To Address list for this customer.

Ship To Address List

  1. You are able to add as many ship-to addresses to a customer as you want. To add another ship-to address, click the Add icon. Add icon
    1. The Ship-To address grid is placed into Add mode and you are able to add another address.

    Ship To Address Form

  2. When you are finished adding ship-to addresses for this customer, click the Collapse icon next to the main customer entry to close the Ship-To Addresses grid and return to the Manage Customers page.Collapse icon

Editing the Customer Ship-To Address

The customer ship-to address may be updated. To update the customer ship-to address see "Editing a Customer Ship-To Address" for more information.

Deleting the Customer Ship-To Address

A customer ship-to may be removed if it is not being used on an order. If the customer ship-to is on an order, it may not be removed; see "Deleting a Customer Ship-To Address" for more information.